Research shows that in order for businesses to connect with their customers, they must focus on outcomes, a new set of customer health metrics, improved service agility and opportunities to co-create value.

With these tools in your home kitchen, you can cook just like a pro.

No matter their age, interests, or ability, these gifts will put a smile on any hacker's face this holiday season.

Sparta Systems' quality management software and AI will be integrated with Honeywell's Forge platform.

The three VPN services provided safe haven for cybercriminals to carry out ransomware attacks, web skimming operations, spearphishing, and account takeovers.

The infrastructure software is catching on with some of the most demanding machine learning scientists at big firms such as Lyft and Intuit, and also taking over Amazon dot com's internal ML development.

Cisco plans to integrate Dashbase's logs and events analytics technology into the AppDynamics platform.

In the new knowledge-based digital world, encoding and making use of business and operational knowledge is the key to making progress and staying competitive. Here's a shortlist of technologies and processes that can support this…